Reduce the risk of downtime or disruption with Help Desk Services and reliable Support
Empower your staff by giving them direct access to SOS Computers’ unlimited phone support. Our Flat-Rate plans resolves the issue of having to wait for approval to increase IT support costs.
Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable support for your users, as well as Proactive Maintenance for your workstations.
Don’t let inferior support continue to hold your business back! Get in touch with SOS Computers to talk about the best IT Services and Support, which include Help Desk. Call us today at +(961) 3 252 396 or e-mail us at email@example.com.
Cables VS Wireless Networks
Cabling is a component which is frequently overlooked but it actually forms a critical aspect of your overall network infrastructure.
Network cabling is the physical connection between all your devices, which enables documents to be sent to the printer and files to be retrieved from your server. Poor quality cabling and broken cables can result in a variety of problems with your PCs as well as causing printer, internet and server anomalies.
SOS Computers works with small to medium-sized businesses in Lebanon, providing a personal, consultative IT support service which includes managing your network cabling infrastructure. Our engineers have provided network cabling services to dozens of clients over the years in many different office locations, so we’ve come across most known obstacles and complications.
A wireless access point allows you to connect to the internet without a wired connection. That means no cumbersome network cable trailing between your laptop and a network socket on the wall.
Having a wireless internet connection can be great for some businesses, but a hindrance to others. It really depends on what you do and how your office works. The good news is you don’t need to choose between wired and wireless connections – because you can have both – and will benefit from each in different ways.
How SOS Computers decides whether wireless is your best option:
Firstly, we look at your general internet usage. Are you simply browsing the web or sending and receiving large files? How many people will be using the internet at any one time? This can be a deciding factor as to whether wireless connectivity will work for you. What is the physical location of your servers in relation to where the wireless point will be in your office?
If you are fully cloud based, wireless will work better for your needs.
Wireless can be a great solution for businesses that can’t have wired solutions, such as offices within listed buildings, or specific areas within an office where unsightly cables cannot be run.
The main challenge with wireless internet is the more people who use the wireless connection, the slower it becomes. Call our friendly, knowledgeable engineers today to discuss your wireless options or arrange a site survey.
From the initial site survey to final testing phases, SOS Computers will manage your cabling or wireless networking project from start to finish, delivering a strong and reliable backbone for your business.
Yes, it's all about your server!
SOS Computers Server Platform
Your servers are the heart of your IT Infrastructure. Any downtime means a massive loss in productivity for your end-users. Our Managed Server Care combines constant Server Monitoring with proactive maintenance to prevent downtime and maintain availability and stability. Your server’s uptime is our priority, and we take it very personally.
Proactive Managed Server Support
Any business with multiple users should consider running a server to store files, dish out network permissions, and eliminate issues like data loss and confusing networking setups that grow to become more of a hassle as you grow. With a server, all of your eggs are in one basket, so you’ll certainly want to keep a close eye on that basket! Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no ‘per-incident’ charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being monitored.
Server Setup and Installation
If your business is expanding, or you feel that your network is lacking for your current users, we can evaluate your current setup and come up with the best solution for your organization. Thanks to many partnerships with hardware and software vendors, we can provide the best solutions to meet your goals at prices intended for small businesses.
Whether you’re replacing an old server, adding a new server to your server bank, you are installing your business’ first server and/or require server management, SOS Computers is here to help. Getting the proper setup now means you’ll be able to avoid problems down the road. Our experienced network technicians can help make the setup and installation process easy and pain-free by performing the setup for you.
Our engineers are experienced installing, supporting and troubleshooting virtually every type of server imaginable. Call us at +(961) 3 252 396 or e-mail us at firstname.lastname@example.org to inquire about our Managed Server Care.
Sometimes information technology seems like more trouble than it’s worth. Whether it’s a computer crash or virus infection, you’re constantly trying to ward off issues and focus on your company; but that’s not always easy, especially if you’re not certain of the status of your network.
SOS Computers offers network assessments to test and analyze all areas of your network – searching for issues that are impacting the way your company operates.
How Do We Do This?
During a network assessment, we’ll assess your network to test and analyze the following areas:
- What useful IT resources do you have in place?
- What IT resources will you need to meet your goals?
- What technologies are mandatory for your success?
- Overall network design/infrastructure
- Network device configurations including switches, hubs, routers, etc.
- Internet connectivity and firewall configuration
- Internal and external security risks
Once complete, we’ll compile a report to help you understand what’s working, what isn’t working, and what steps you need to take to get on the right track:
- How to improve performance and speed
- What technologies are wasting time and money
- How to eliminate external and internal security risks
- What technologies are aging and need to be replaced
We will finally design a customized plan, build, and maintain your Network to:
- Meet your short and long-term goals
- Include cost-effective solutions that suit your budgetary needs.
- Keep your data secure at all times.
- Back up your information properly so you can recover files if a data disaster occurs.
- Provide secure access to your data whenever, wherever you need it.
Don’t waste your money on IT Solutions for your Network that create obstacles to your success. Call us at +(961) 3 252 396 or e-mail us at email@example.com to get more information about our Network Support Services.
SOS Computers’ Proactive Remote Support Services provides comprehensive Maintenance Services remotely.
Downtime often cripple operations: when you’re cut off from resources, dealing with technical issues, or are unable to access important information, you’ve got a major problem.
SOS Computers provides IT Solutions and Support designed to ensure you’re always operating effectively and able to get work done no matter what. Our Remote Support Services are ideal for any industry, ensuring your issues are always dealt with efficiently.
There’s nothing worse, or more dangerous, than an unresponsive IT team. SOS Computers never leaves you hanging when you need support. As your reliable technology partner, our team works to ensure you’re functioning at the top of your game at all times:
- When you encounter issues, you need peace of mind knowing that you have an experienced and reliable team ready to help sort everything out.
- We know that you’re not technology experts – that’s why we provide simple, effective ways to reach out to us when you experience IT issues.
- Through a phone call or email, you receive personal support from our trained technicians. We’re available anytime during working hours.
- 80% of all issue are fully handled within just 24 hours, so you’re able to get back to work immediately, and not waste time struggling with IT or trying to track down your support team.
- Our Remote Support Services improve your productivity, reduce the risk of downtime, and ensure your operations are always running smoothly and effectively.
Full Service Apple Support
We understand that many employees and companies are now turning to MAC’s and iPhones and need Apple business support services. Most organizations now use some combination of Apple OS and PC devices.
Don’t spend resources on staffing two “skillsets” of IT resources, including both staff and infrastructure (hardware/software). We can support OS X from a device, software, management and Help Desk perspective.
Our IT consultants can help provide a seamless implementation of new Mac, or Apple® products. By using our Apple / Mac IT consulting services, we guarantee that your new Apple platforms are securely connected to your network and will function with all of your existing systems (including Microsoft).
Most IT departments are not adequately addressing security, support and governance issues with Apple devices in the same way they deal with Windows and Android devices.
At SOS Computers, we have the tools and the skills to successfully manage an Apple iOS Mac and Windows environment. We do this daily for our staff and clients. Call us at +(961) 3 252 396 or e-mail us at firstname.lastname@example.org to learn more on how we can help you operate a secure, high-performance IT network supporting multiple operating systems.