Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring.
Our custom plans take into consideration your company’s number of computers, servers, how you adopt technology, user computer ability, IT budget, and how involved you want to be with your network and budget. You can chose from:
- Number of on-site visitsOn-site: visit of one of our technicians to your premises
- Phone supportDirect phone number for technical assistance
- whatsapp supportPremium helpdesk via whatsapp
- Email supportPremium helpdesk via email
- Maintenance tasksTools used to keep your system running flawlessly
- PC and MAC supportSupport for Windows 7,8,8.1 and 10, OS 9,10
- Managed backup and restoreAuto backup scheduled with monitoring from our side
- Antivirus managementMonitoring of your virus activity
- Malware managementMonitoring of your malware activity
- Essential server supportBasic support for Windows and Mac servers
- Premium server supportPremium support for Windows and Mac servers
- New Software and hardware installationFree installation and Setup of software and hardware
- System monitoringSetup of monitoring tools to keep and eye on your system 24/7
- Network monitoringSetup of monitoring tools to keep and eye on your network 24/7
- Devices managementSupport for Phones,Tablets etc...
- Cloud services support
- Network security
- Remote access supportRemote access helpdesk within minutes of your initial call
- Network devices management
- New Server Installation and setupFree installation and Setup of an additional server
- Virtual CIO services
- Consultancy services
- Business continuity plan
- Audit
- Vendor management
- Office RelocationMoving your IT setup to a new location
- IT policies & process management
- Workshops
- Emergency service response
Starter
9 am to 6 pm M to F
9 am to 6 pm M to F
- 1Not on Weekends or on official Holidays
- 24 h to 48 h
Professional
9 am to 6 pm M to F
9 am to 6 pm M to F
- UnlimitedNot on Weekends or on official Holidays
- continuous
- 2 to 6 hours
Premium *
24/7
24/7
- UnlimitedAnytime your Business is open
- continuous
- 1 to 4 hours
* This plan is reserved to Financial Institutions